Shipping Policy

Last Updated: 23-01-2026

1. Shipping Coverage

Fitcart.ae delivers products across the United Arab Emirates. Any international shipping availability will be clearly mentioned at checkout.

2. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• UAE Delivery: 2–5 business days

Delivery timelines may vary based on location, courier service, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout.

5. Order Tracking

Tracking details will be shared via email or SMS once the order is shipped.

6. Delivery Attempts

If delivery fails due to incorrect address or customer unavailability, re-delivery charges may apply.

7. Delays

Fitcart.ae is not responsible for delays caused by:

• Incorrect customer information
• Courier service disruptions
• Weather conditions
• Government restrictions or holidays

8. Damaged or Missing Items

• Damaged items must be reported within 24 hours of delivery.
• Clear photos or videos of the product and packaging are required.
• Missing items should be reported immediately upon delivery.

9. Address Changes

Shipping address changes are allowed only before the order is dispatched.

10. Undelivered or Returned Orders

Orders returned due to failed delivery attempts or incorrect address details may be re-shipped at additional cost or refunded as per our Return Policy.

11. Contact Information

If you have questions about your order or shipping status, please contact us at: